Comments for The MX Record http://www.themxrecord.com Sponsored by Ipswitch IMail Server Tue, 23 Feb 2010 15:21:38 +0000 http://wordpress.org/?v=2.9.2 hourly 1 Comment on How good is your reputation? by Nick Deyoe http://www.themxrecord.com/2010/02/04/how-good-is-your-reputation/comment-page-1/#comment-9976 Nick Deyoe Tue, 23 Feb 2010 15:21:38 +0000 http://www.themxrecord.com/?p=759#comment-9976 Hello Mike, Welcome to the Mail Admin world, you will find that IMail is a straight forward product and with IMail v11 our Console and Web Administrator interface makes it very easy to administer locally on the server or from home via the web. To touch on your question there could be a couple of issues. A. Relay option not configured properly B. A user has a virus or allowed a spammer to obtain their username and password and are relaying through your mail server or C. Spammers are spoofing your Email domain and sending from their own servers. Each of these scenarios can require a more in depth look at your configuration and mail logs. I would recommend you contact our technical support team at 706-312-3500 with your Service Agreement number and we will help you keep your reputation on the internet clean along with helping you upgrade to the latest version of IMail. Hello Mike,

Welcome to the Mail Admin world, you will find that IMail is a straight forward product and with IMail v11 our Console and Web Administrator interface makes it very easy to administer locally on the server or from home via the web.

To touch on your question there could be a couple of issues.
A. Relay option not configured properly
B. A user has a virus or allowed a spammer to obtain their username and password and are relaying through your mail server or
C. Spammers are spoofing your Email domain and sending from their own servers.

Each of these scenarios can require a more in depth look at your configuration and mail logs. I would recommend you contact our technical support team at 706-312-3500 with your Service Agreement number and we will help you keep your reputation on the internet clean along with helping you upgrade to the latest version of IMail.

]]> Comment on How good is your reputation? by MIke http://www.themxrecord.com/2010/02/04/how-good-is-your-reputation/comment-page-1/#comment-9901 MIke Sat, 20 Feb 2010 01:21:40 +0000 http://www.themxrecord.com/?p=759#comment-9901 Would like to better our reputation, in the mail server world. I'm not a mail server Admin but have been placed in the chair, I do the best I can, but have a box to working, I do not write the checks, but required to keep the mail flowing. What can I do to make our Imail 9.21 server off the spam and back scatter list. We use Declude as a spam filter, and it works. But it looks like there are a number of domains that are sending mail from our domain. How do I track this down and disallow that? Any help would be great! Would like to better our reputation, in the mail server world. I’m not a mail server Admin but have been placed in the chair, I do the best I can, but have a box to working, I do not write the checks, but required to keep the mail flowing. What can I do to make our Imail 9.21 server off the spam and back scatter list. We use Declude as a spam filter, and it works. But it looks like there are a number of domains that are sending mail from our domain. How do I track this down and disallow that? Any help would be great!

]]> Comment on What does your email address say about you? Part TWO by Brad Senter http://www.themxrecord.com/2010/01/12/what-does-your-email-address-say-about-you-part-two/comment-page-1/#comment-9275 Brad Senter Wed, 13 Jan 2010 19:47:36 +0000 http://www.themxrecord.com/?p=737#comment-9275 Rusty - thanks for your comments. It is nice to know that I am not alone in my thinking that businesses should be using their business URL as their hostname as opposed to a public domain. To your comment about maintaining an internal mail server. I agree with you that the SaaS market appears to have strong offerings and many businesses will opt for it, especially if it is a managed service. However, Osterman Research reported in their "Saas Messaging Market Trends, 2009-2012" report that more than 85% of businesses with less than 1000 employees will maintain a completely on-premise messaging delivery platform with less than 10% opting for a completely hosted (Saas) environment. I think that most businesses use some type of SaaS solution...be it CRM, financial tools, web analytics, etc. So, it will be very interesting to see if Osterman's trend report holds true through 2012. Personally speaking, I think an on-premise solution provides a bit more control…both in the management of the server itself and in the management of all associated costs. There are definite pros and cons for each choice. However, for the average SMB with around 25 employees, an on premise solution would cost them around $1000 per year. Should that same business choose a hosted platform they could be looking at $1000 per month (depending on the respective solutions). So, if cost is major factor for the business then they will definitely need to do a careful due diligence on all the associated costs. Rusty – thanks for your comments. It is nice to know that I am not alone in my thinking that businesses should be using their business URL as their hostname as opposed to a public domain.

To your comment about maintaining an internal mail server. I agree with you that the SaaS market appears to have strong offerings and many businesses will opt for it, especially if it is a managed service. However, Osterman Research reported in their “Saas Messaging Market Trends, 2009-2012″ report that more than 85% of businesses with less than 1000 employees will maintain a completely on-premise messaging delivery platform with less than 10% opting for a completely hosted (Saas) environment. I think that most businesses use some type of SaaS solution…be it CRM, financial tools, web analytics, etc. So, it will be very interesting to see if Osterman’s trend report holds true through 2012.

Personally speaking, I think an on-premise solution provides a bit more control…both in the management of the server itself and in the management of all associated costs. There are definite pros and cons for each choice. However, for the average SMB with around 25 employees, an on premise solution would cost them around $1000 per year. Should that same business choose a hosted platform they could be looking at $1000 per month (depending on the respective solutions). So, if cost is major factor for the business then they will definitely need to do a careful due diligence on all the associated costs.

]]> Comment on What does your email address say about you? Part TWO by Rusty Page http://www.themxrecord.com/2010/01/12/what-does-your-email-address-say-about-you-part-two/comment-page-1/#comment-9273 Rusty Page Wed, 13 Jan 2010 18:59:57 +0000 http://www.themxrecord.com/?p=737#comment-9273 Very good suggestion - I am definitely the type that would never call on a business that uses a public domain (even gmail.com) As an IT guy, it is my pet-peave when someone does that - there is no reason to! That said, my suggestion would not be to get your own internal email server, because even worse than having a hotmail address would be getting a bounce message if your server was having issues. Instead, for 50 dollars per user per year, get Google Apps Premiere (you may even just be able to use Google Apps). It integrates with Outlook, the iPhone etc & works wonders. Very good suggestion – I am definitely the type that would never call on a business that uses a public domain (even gmail.com) As an IT guy, it is my pet-peave when someone does that – there is no reason to!

That said, my suggestion would not be to get your own internal email server, because even worse than having a hotmail address would be getting a bounce message if your server was having issues. Instead, for 50 dollars per user per year, get Google Apps Premiere (you may even just be able to use Google Apps). It integrates with Outlook, the iPhone etc & works wonders.

]]> Comment on What does your email address say about you? by The MX Record » What does your email address say about you? Part TWO http://www.themxrecord.com/2008/08/14/what-does-your-email-address-say-about-you/comment-page-1/#comment-9250 The MX Record » What does your email address say about you? Part TWO Tue, 12 Jan 2010 20:04:28 +0000 http://www.themxrecord.com/2008/08/14/what-does-your-email-address-say-about-you/#comment-9250 [...] I wrote a very brief blog post entitled, “What does your email address say about you?” You can go there and read (if you like)…but the quick and dirty on it is this: 3 researchers from the University [...] [...] I wrote a very brief blog post entitled, “What does your email address say about you?” You can go there and read (if you like)…but the quick and dirty on it is this: 3 researchers from the University [...]

]]> Comment on Ipswitch Announces Microsoft Exchange ActiveSync Patent License Agreement by The Radicati Group, Inc. » News-By-Mail » News-by-Mail December 18, 2009 ~ January 7, 2010 http://www.themxrecord.com/2009/12/16/ipswitch-announces-microsoft-exchange-activesync-patent-license-agreement/comment-page-1/#comment-9139 The Radicati Group, Inc. » News-By-Mail » News-by-Mail December 18, 2009 ~ January 7, 2010 Thu, 07 Jan 2010 23:55:56 +0000 http://www.themxrecord.com/?p=722#comment-9139 [...] Ipswitch Messaging Division announced a patent licensing agreement with Microsoft Corp., to implement Microsoft Exchange ActiveSync with Ipswitch’s IMail Server. The agreement allows Ipswitch IMail Server to directly synchronize e-mail and data between mobile devices utilizing Microsoft’s Exchange ActiveSync technology. www.ipswitch.com [...] [...] Ipswitch Messaging Division announced a patent licensing agreement with Microsoft Corp., to implement Microsoft Exchange ActiveSync with Ipswitch’s IMail Server. The agreement allows Ipswitch IMail Server to directly synchronize e-mail and data between mobile devices utilizing Microsoft’s Exchange ActiveSync technology. http://www.ipswitch.com [...]

]]> Comment on Tis the season!! IMail Server gives the gift of….Kevin! by B Breedt http://www.themxrecord.com/2009/12/03/tis-the-season-imail-server-gives-the-gift-of%e2%80%a6-kevin/comment-page-1/#comment-8623 B Breedt Thu, 03 Dec 2009 22:38:22 +0000 http://www.themxrecord.com/?p=710#comment-8623 you go Kev, very handsome salesman!!!! you go Kev, very handsome salesman!!!!

]]> Comment on The Proof is in the Pudding by Renee Hewlett http://www.themxrecord.com/2009/10/29/the-proof-is-in-the-pudding/comment-page-1/#comment-8422 Renee Hewlett Mon, 16 Nov 2009 21:25:05 +0000 http://www.themxrecord.com/?p=668#comment-8422 @Scott – Glad to hear it was helpful. PCMag really puts the product through the ringer when they test so it’s definitely a good resource for anyone that’s in the same boat as you. We are very proud of v11 and I’m sure you’ll be pleased with the upgrade. @Scott – Glad to hear it was helpful. PCMag really puts the product through the ringer when they test so it’s definitely a good resource for anyone that’s in the same boat as you. We are very proud of v11 and I’m sure you’ll be pleased with the upgrade.

]]> Comment on The Proof is in the Pudding by Scott http://www.themxrecord.com/2009/10/29/the-proof-is-in-the-pudding/comment-page-1/#comment-8389 Scott Thu, 12 Nov 2009 21:36:33 +0000 http://www.themxrecord.com/?p=668#comment-8389 we're still running Imail 8.x and the review was a big help in our decision to upgrae to 11.x. We had been holding off because 8.x was (is) running fine, and the versions before 11 were a little slow in our testing. I think 11 is where its at, but well see after we try it ourselves. Still, its comforting to see that someone else has put it through its paces and it came out on top. we’re still running Imail 8.x and the review was a big help in our decision to upgrae to 11.x. We had been holding off because 8.x was (is) running fine, and the versions before 11 were a little slow in our testing. I think 11 is where its at, but well see after we try it ourselves. Still, its comforting to see that someone else has put it through its paces and it came out on top.

]]> Comment on Open Response to Strominator.com by David Strom http://www.themxrecord.com/2009/10/21/open-response-to-strominator-com/comment-page-1/#comment-8220 David Strom Fri, 23 Oct 2009 21:40:00 +0000 http://www.themxrecord.com/?p=627#comment-8220 Thanks for your thoughtful post and comments extending my thoughts. I agree with you that email's place in our computing lives is changing, and hopefully all for the better. The trick like anything else in life is finding the right balance. It wasn't too long ago that you had to maintain accounts on different networks because you didn't have any connectivity among them -- such as the Internet to Compuserve or AOL, for example. Now we take that connectivity for granted, and indeed, if we get a MX error because someone's server isn't up we get all steamed. I think the same thing is happening vis-a-vis the various TwitMyLinkSpaces. Eventually, they will also be connected in serious ways that we can all leverage. But right now email is still the backbone of business. Thanks for your thoughtful post and comments extending my thoughts. I agree with you that email’s place in our computing lives is changing, and hopefully all for the better. The trick like anything else in life is finding the right balance. It wasn’t too long ago that you had to maintain accounts on different networks because you didn’t have any connectivity among them — such as the Internet to Compuserve or AOL, for example. Now we take that connectivity for granted, and indeed, if we get a MX error because someone’s server isn’t up we get all steamed. I think the same thing is happening vis-a-vis the various TwitMyLinkSpaces. Eventually, they will also be connected in serious ways that we can all leverage. But right now email is still the backbone of business.

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